Nationwide
Delivery Policy
Guaranteed National Coverage 
Cool Energy provides a national coverage with branches in London, Bristol, Birmingham, Bradford, Southampton, Glasgow and Dublin.
On some occasions, stock may be sold out in some depots and then
delivered from other regional centres.
Deliveries
1.1 ICS Cool Energy will endeavour to
supply goods on or before the delivery date but time
of delivery shall not be of the essence of the contract.
1.2 Unless
otherwise agreed in writing delivery must be made to
the address of the customer paying for the goods.
1.3 Failure by the Customer
to collect goods 14 days after notification they are
ready for collection will give ICS Cool Energy the right either
to store the goods and charge for storage or to sell
the goods at the best possible price and to recover from
the customer the contract price less the proceeds of
sale.
1.4 ICS Cool Energy
is not liable for delays in delivery or non-delivery
owing to government direction, quota, and embargo.
1.5 The customer will
be charged for the cost of delivery to their premises,
unless otherwise agreed.
1.6 Where delivery is
specified over two or more shipments each payment instalment
will be due within the agreed payment period following
receipt of goods.
1.7 All deliveries must
be signed for.
1.8 Most products are
delivered either by courier or post depending on their
size, value or your special requirements. Some products
may be delivered by our own delivery service or by the
manufacturer. Different products on the same order may
be delivered separately.
1.9 Delivery times are
calculated in working days. Postal and courier deliveries
should arrive within 3 working days of placing your order.
We do organise special deliveries (timed deliveries or
weekend deliveries) at your request.
1.10 For orders placed after
3pm next day/special delivery is at the discretion of
ICS Cool Energy and usually £50 per unit extra.
We also have mobile sales and service engineers available to directly service your site and visit you anywhere in the UK and Ireland. 
We have branches and experienced qualified representation nationwide.
Cool Energy can offer you a fast, efficient and friendly service.
We offer a planned national 24/7 365 day a year service.
Call us today on 0800 840 4210 to help you STAY COOL! |